17 total reviews
Wedding Date: 2/24/2012
Everything about the Crowene Plaza was great. The food, the rooms, the scenery, the coordinator was so helpful...and it was very affordable!
Wedding Date: 7/12/2014
When I was searching to find our venue for our wedding, the Crowne Plaza was one of the first places that came to my mind. After meeting with Lauren, I knew that this was going to be the perfect venue for our reception. They have an incredible wedding packages that come with so many things that other hotels and vendors did NOT include in their packages (and often charged extra for). Lauren answered my countless e-mails (Sorry Lauren!) and was more than happy to help me throughout the planning process. She even set up all of the decor for our wedding, so that I didn't need to stress about it.
The food was delicious (hors d'oeuvres and plated dinner), the service was wonderful and Lauren is truly an asset to the team. We are so glad that we chose the Crowne Plaza for our reception.
The only negative was not related to the services or Lauren at all. There was a security guard who was giving us an awful time when we tried to do our sparkler send-off on the beach. I had already spoken with Lauren and others at the Crowne who promised that it would not be an issue. However, this guy was awful, completely rude to me (the bride for pete's sake) and almost wouldn't budge on the issue. My incredible vendor team (DJ Shane and Indica Woodruff) came to the rescue and informed him that they'd done this on the deck before and that we'd received approval from Lauren. He then said, "Who's Lauren?" How can you not know the wedding coordinator at your hotel?! Needless to say, we did the sparkler send-off on the deck just like Lauren said we could!
Other than that little annoying mishap, the experience was incredible and I can't thank the Crowne Plaza enough for everything they did to make our day amazing.
Wedding Date: 5/11/2013
The oceanfront at this resort is stunning. I worked with a catering manager for several months leading up to the wedding and she was great at getting back to me right away with answers to any questions I had. On the day of the wedding there were a lot of on and off storms and instead of forcing me indoors, we took a break in the storms and ran out to do the ceremony. It meant the world to me to not be forced indoors. Also, because of the rain the staff had many unforeseen tasks they wouldn't have had. They all acted professionally, quickly, and were truly astonishing to watch. Big thanks to the CP!
Wedding Date: 10/11/2014
We were thrilled with the service we got at the Crowne Plaza. Lauren was easy to work with and took care of any issue/question that arose. The staff was constantly asking if I (as the bride) needed anything on the day of and were there at every moment.
The wedding was beautiful and went off so smoothly.
Wedding Date: 5/10/2014
I had a very small reception on the deck overlooking the ocean and everything went perfectly. The layout was great, the food was amazing and the service could not have been better.
Wedding Date: 1/4/2014
Suite was beautiful clean and comfortable
Wedding Date: 6/8/2013
We loved the Crowne Plaza! Their newly remodeled hotel is beautiful and was the perfect location for our guest and our after party! We adjusted our date a few times and they helped each time. We even had some issues with our bridal suite that was being paid for by someone other than us and they graciously allowed us to check in and have the mob call in later with the payment. Nice as can be!
Wedding Date: 4/5/2013
We worked with Lauren throughout the planning process. She was wonderful and always super helpful. We lived a few hours away from the venue so a lot of out correspondence was through email and she was always very prompt to respond even if it was a silly question I had.
The night there went super smoothly. The cocktail hour was outside on the deck and worked out really well. Dinner was amazing! After the tasting all we could talk about was how excited we were for dinner that night.
The serving staff were all very nice and very quick to keep the room clean which was nice. We had ordered bacon wrapped scallops as an appetizer and I was so excited for them. I had to step out of the room for a minute and when I came back the plate for us was done. We asked for more and the staff member came back and said there were no more. The chef made me my own plate so I would get some. They didn't have to do that but it was just a little something that shows how much they will work with you.
Wedding Date: 10/13/2012
We recently got married and worked with Lauren Beaulac at the Crowne Plaza Hotel, Melbourne Oceanfront, FL. She went above and beyond the call of duty to make our day memorable and stress-free. We were planning the wedding from TN, so her always prompt email and phone replies were very much appreciated. She gave wonderful recommendations about other vendors when asked. She even helped to coordinate the ceremony the day of, and was an absolute pleasure to work with. We really enjoyed our reception on the oceanfront deck under the tent they have, all of our guests had a wonderful time and enjoyed the picturesque setting. The food was excellent, and the service we received was great. I would highly recommend this venue to anyone looking to have a beach wedding in the area. It was the perfect mix of elegance and Florida's natural beauty.
Wedding Date: 5/12/2012
What a beautiful venue and what great customer service! The whole experience was with very little stress (there is always some planning any wedding!)! Lauren Beaulac, the wedding planner/catering manager was a blessing! She was prompt in answering any questions ands worked directly with my other vendors to make the whole day go smoothly! Food was EXCELLENT! Some weddings I have been to at other hotels the food was at times, well, blah! This was not the case here! There was a ton of menu items to choose from that acommodated many different food preferences! Lauren worked with us to provide the perfect menu options and we were not disappointed! SHe was also able to work with our budget to get what we wanted! Rooms were "standard" but most offered a partial view of the ocean at the least which was never guaranteed, but an added bonus! We had a lot of family in town for the wedding weekend and even the food outside of the wedding was excellent and reasonably priced for being an oceanfront hotel!!! I could go on but I would do it all over again! This venue gets an A+ in my book!
Wedding Date: 10/8/2011
This was a great place for my husband and I to have our wedding. It was nice because we could have the ceremony, cocktail hour, and the reception all at the same place but also have them in 3 seperate areas of the hotel. The wedding planner they have, Lauren, was great. she made sure we felt comfortable and that everything would be taken care of, which it was. The food was AWESOME!!! The only problem we has was that the server were too efficient and were taking guests plates if they got up to get a drink or use the restroom. Some of the guests came back to their seats and their food was gone. The servers made sure to bring them out fresh plates, though, if they asked them too. It is on the beach, so the rooms have a slight smell, I think from the salt in the air and the mist from the water. Other then that it was a great place for us to have our wedding!
Wedding Date: 10/8/2011
My wedding was on a day that had an unexpected tropical storm. I was supposed to have the reception outside on the oceandeck, but I figured they would have to move it inside, and I was okay with that. It was in the grand ballroom. The set up was great and I was glad they were able to put up our decorations that were meant for outside (lanterns) indoors for us. They were pretty nice with my friend who was the acting decorator/coordinator, but I found it inappropriate that the wedding coordinator involved her with the financial details of my wedding rather than calling me to work out any issues. VERY UNPROFESSIONAL. A few things that were downers, but in no way deterrents: They told us that they only do one wedding there a day. Untrue. There was another wedding going on. I didn't really care, I just thought it was weird that they made a point to tell us that and it was incorrect. Also, I found that the wedding coordinators seemed so nice and contacted you all the time when we first booked or emailed with initial questions. But the week of the wedding they seemed quite unhelpful, barely contacted me, or only answered emails briefly or partially. At my reception, I asked the bartender for a glass of champagne and he told me no. Imagine telling the bride NO for a simple request. I wasn't even asking for good champagne, just a cheap glass. It took my hardcore Italian bridesmaid to yell at them, and then the champagne was a-flowing. (BTW I paid for a 5 hour full open bar and no where in the contract did it say no champagne). I thought the food was pretty good, not great, but our guests enjoyed it. Overall, what could have been a disaster wedding because of the weather was lovely. I would recommend the Crowne Plaza with warnings. Some of the glitches I experienced were unavoidable, some were my fault because I was too laid back and not assertive enough, and some were all Crowne Plaza. Make sure you are the type of bride who doesn't mind sending multiple emails to get a response and that you double check that you get the correct final price in the contract (we had an issue with a "hidden charge" two days before). Overall - great venue, fairly expensive, but worth it.
Wedding Date: 6/18/2011
From our wedding planner to the housekeeping staff and everyone in between...the whole staff was unbelievably helpful and we are SO happy we chose to have our wedding here! Thank you to everyone at Crowne!
Wedding Date: 6/18/2011
All my guest's truly enjoyed the service at this hotel. It had a wonderful view of the ocean. All staff were wonderful!!!
Wedding Date: 5/14/2011
We had some problems making reservations (they told some guests there were no more rooms when there were) but otherwise had a good experience.
Wedding Date: 11/20/2010
The crowne plaza was absolutley amazing for my reception. they were so friendly and helpful.
Wedding Date: 9/18/2010
Joyce the coordinator at the hotel was fabulous!! She was so easy going and handle everything wonderfully. The food was excellent. The beach and ballroom and outside deck made an easy transition from wedding to cocktail hour to reception. I would highly recommend this venue. Ask for Joyce!
Happily ever after begins at our oceanfront hotel with outstanding reception options that include: - Spectacular Grand Caribbean Ballroom, seating 350 for dinner - Elegant smaller rooms, ideal for intimate affairs with 20 to 120 guests - 6,000 sq. ft. ocean deck, offering breathtaking ocean views.
- Price Range: $$$
- Amenities: Indoor Ceremony Area, Liability Insurance, Liquor License, On the Water, Onsite Catering, Onsite Overnight Accommodations, Onsite Parking, Onsite Wedding Consultant, Outdoor Ceremony Area, Outdoor Reception Area, Outside Caterers Allowed, Site Fee, Tented Area, Wheelchair Accessible
- Capacity: Up to 350
- Style: Banquet/Reception Hall, Hotel/Resort, Restaurant, Unusual/Alternative